[{"data":1,"prerenderedAt":292},["ShallowReactive",2],{"legal-refunds-es":3,"blog-posts":119},{"id":4,"title":5,"body":6,"description":108,"extension":109,"key":110,"locale":111,"meta":112,"navigation":113,"path":114,"seo":115,"stem":116,"updated":117,"__hash__":118},"legal\u002Fes\u002Flegal\u002Freembolsos.md","Política de reembolsos",{"type":7,"value":8,"toc":100},"minimark",[9,13,18,21,25,54,58,61,74,77,81,87],[10,11,12],"p",{},"Queremos que solo pagues por un plan que de verdad quieres. Por eso hay un plan Gratis sin límite de tiempo: puedes probar GiveFeedback.io en un proyecto real antes de pagar nada.",[14,15,17],"h2",{"id":16},"cancelación","Cancelación",[10,19,20],{},"Puedes cancelar una suscripción Pro o Empresa en cualquier momento desde tu cuenta. Tu plan sigue activo hasta el final del periodo de facturación que ya has pagado. Después pasas al plan Gratis y no se te vuelve a cobrar. No hay penalizaciones por cancelar.",[14,22,24],{"id":23},"reembolsos","Reembolsos",[26,27,28,36,42,48],"ul",{},[29,30,31,35],"li",{},[32,33,34],"strong",{},"Tiempo no utilizado:"," no reembolsamos la parte no utilizada de un periodo de facturación cuando cancelas. Tu plan simplemente sigue activo hasta el final del periodo.",[29,37,38,41],{},[32,39,40],{},"Errores de facturación:"," si se te ha cobrado dos veces, se te ha cobrado después de cancelar o se te ha cobrado un importe incorrecto, te reembolsamos la diferencia íntegramente.",[29,43,44,47],{},[32,45,46],{},"Problemas del servicio:"," si una función de pago de la que dependes no funciona durante una parte importante de un periodo de facturación y no podemos solucionarlo, te reembolsaremos ese periodo si lo solicitas.",[29,49,50,53],{},[32,51,52],{},"Cambios de plan:"," cuando cambias de plan, nuestro proveedor de pagos prorratea la diferencia automáticamente.",[14,55,57],{"id":56},"derecho-de-desistimiento-de-14-días-para-consumidores-de-la-ue","Derecho de desistimiento de 14 días para consumidores de la UE",[10,59,60],{},"Si te suscribes como consumidor (con fines ajenos a tu actividad comercial, empresarial o profesional) y vives en la Unión Europea, tienes derecho a desistir de tu primera suscripción de pago en un plazo de 14 días desde la compra, sin necesidad de indicar el motivo.",[10,62,63,64,67,68,73],{},"Como el servicio empieza en cuanto te suscribes, si desistes dentro de esos 14 días te reembolsamos lo que pagaste ",[32,65,66],{},"menos un importe proporcional a los días que estuviste en el plan de pago",". Para desistir, escribe a ",[69,70,72],"a",{"href":71},"mailto:hello@givefeedback.io","hello@givefeedback.io"," indicando el email de tu cuenta y una declaración clara de que desistes (por ejemplo: «Desisto de mi suscripción Pro de GiveFeedback.io»). Te haremos el reembolso en un plazo de 14 días, con el mismo medio de pago.",[10,75,76],{},"Los clientes empresariales no tienen un derecho legal de desistimiento, pero las normas anteriores sobre cancelación y errores de facturación también se les aplican.",[14,78,80],{"id":79},"cómo-solicitar-un-reembolso","Cómo solicitar un reembolso",[10,82,83,84,86],{},"Escribe a ",[69,85,72],{"href":71}," desde la dirección de tu cuenta, indicando la fecha y el importe del cargo. Te respondemos en un plazo de 5 días hábiles. Los reembolsos aprobados se abonan en la tarjeta original a través de Stripe y suelen aparecer en un plazo de 5–10 días hábiles, según tu banco.",[10,88,89,90,94,95,99],{},"El prestador del servicio GiveFeedback.io es Realise 4 Consultancy Limited. Consulta el ",[69,91,93],{"href":92},"\u002Fes\u002Faviso-legal\u002F","aviso legal"," y los ",[69,96,98],{"href":97},"\u002Fes\u002Fterminos\u002F","términos del servicio",".",{"title":101,"searchDepth":102,"depth":102,"links":103},"",2,[104,105,106,107],{"id":16,"depth":102,"text":17},{"id":23,"depth":102,"text":24},{"id":56,"depth":102,"text":57},{"id":79,"depth":102,"text":80},"Cómo funcionan las cancelaciones y los reembolsos de los planes de pago de GiveFeedback.io, incluido el derecho de desistimiento de 14 días para consumidores de la UE.","md","refunds","es",{},true,"\u002Fes\u002Flegal\u002Freembolsos",{"title":5,"description":108},"es\u002Flegal\u002Freembolsos","2026-10-08","4qzfNXOKNlWsmQu0TuJap-71LRmVMpG0rK9tf_LqQdM",[120,135,146,155,164,170,177,186,193,199,206,214,220,229,236,243,250,257,264,271,278,285],{"path":121,"title":122,"description":123,"date":124,"modified":125,"locale":126,"category":127,"image":128,"translationKey":134},"\u002Fblog\u002Fbest-website-feedback-tools","How to Choose a Website Feedback Tool (2026 Checklist)","How to choose the best website feedback tool in 2026: tool types, a 12-point checklist, a free scoring template and a one-week client trial plan.","2026-10-07T09:00:00+00:00","2026-10-08T09:00:00+00:00","en","guides",{"src":129,"card":130,"alt":131,"width":132,"height":133},"\u002Fwp-content\u002Fuploads\u002F2023\u002F09\u002Fscreencode_7_Bug_tracker_GiveFeedback.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F09\u002Fscreencode_7_Bug_tracker_GiveFeedback-400x250.jpg","Code on a screen, illustrating how to choose a website feedback tool",1200,630,"feedback-tools",{"path":136,"title":137,"description":138,"date":124,"modified":124,"locale":126,"category":139,"image":140,"translationKey":145},"\u002Fblog\u002Fclient-website-approval","Client Website Approval: How to Get Sign-Off Without Delays","Client website approval made simple: the 5 approval stages, a revision-limit contract clause, a sign-off email template and a checklist you can reuse.","workflow",{"src":141,"card":142,"alt":143,"width":144,"height":132},"\u002Fwp-content\u002Fuploads\u002F2023\u002F06\u002FAutomating-Project-Management-for-Efficiency-Sized.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F06\u002FAutomating-Project-Management-for-Efficiency-Sized-400x250.jpg","Two people reviewing a printed document with a pen, ready for client website approval",1920,"client-approval",{"path":147,"title":148,"description":149,"date":124,"modified":124,"locale":126,"category":127,"image":150,"translationKey":154},"\u002Fblog\u002Fhow-to-collect-client-feedback-on-a-website","How to Collect Client Feedback on a Website (Step by Step)","How to collect client feedback on a website: compare 5 methods, run a clean review round step by step, and copy our sample briefing email for clients.",{"src":151,"card":152,"alt":153,"width":132,"height":133},"\u002Fwp-content\u002Fuploads\u002F2023\u002F07\u002FFree_Bug_tracking_web_Designer_GiveFeedback.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F07\u002FFree_Bug_tracking_web_Designer_GiveFeedback-400x250.jpg","Web designer at a desk reviewing client feedback on a website","client-feedback",{"path":156,"title":157,"description":158,"date":124,"modified":124,"locale":111,"category":127,"image":159,"translationKey":163},"\u002Fes\u002Fblog\u002Fanotar-capturas-de-pantalla-web","Cómo anotar capturas de pantalla de una web (y enviarlas)","Aprende a anotar capturas de pantalla de una web con Recortes, Markup, el navegador, apps dedicadas o un widget de feedback. 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